Cancellation/Refund policy

• A 50% cancellation fee is applicable if cancelled 45 days (or less) prior to arrival. 
• A 100% cancellation fee is applicable if cancelled 15 days (or less) prior to arrival.
• If the guest cancels less than 24 hours before check-in, Nature’s Groove Jungle Camp service fee are non-refundable.

Note: Guests won’t get a refund of the Nature’s Groove Jungle Camp service fee if they’ve received 3 service fee refunds in the last 12 months or if the cancelled reservation overlaps with an existing reservation.